Microsoft Surface Pro 5 Tablet PC, 12.3″ Touchscreen (2736 X 1824), Intel Core i5-7300U, 8GB DDR4 RAM, 256GB SSD, Backlit Keyboard, Camera, Windows 10 Pro (Renewed)
- Experience the versatility of the Microsoft Surface Pro 5 Renewed: Intel Core i5-7300U, 8GB DDR4, 256GB SSD, and a 12.3″ PixelSense touchscreen for fluid productivity on the go.
- Stay productive anywhere with the Surface Pro 5’s backlit keyboard, Windows 10 Pro, front and rear HD cameras, and long battery life, tested and certified in like-new condition.
- Overall, the Surface Pro 5 (Renewed) offers a compelling value proposition with near-new performance at a fraction of the cost.
- Most units arrive in excellent condition thanks to Amazon’s Renewed inspection process, though occasional QC lapses can occur (keyboard glitches, touchscreen dead zones).
- There are no credible rumors of safety hazards, fraud, or widespread hardware failures beyond standard refurb variability.
- Best suited for students, remote professionals, and budget-conscious users who can leverage Amazon’s return policy if issues arise.
Product Overview
- Key specs and Renewed status set clear buyer expectations.
- Balancing premium design with refurbished affordability.
Key Specifications
The Microsoft Surface Pro 5 (Renewed) features a 12.3-inch PixelSense touchscreen with a crisp 2736 × 1824 resolution, powered by an Intel Core i5-7300U processor clocked at 2.6 GHz (turbo up to 3.5 GHz). Backed by 8 GB of DDR4 RAM and a 256 GB SSD, it delivers smooth multitasking for common productivity workloads. Included accessories typically consist of a backlit Type Cover keyboard, a compatible AC adapter, and built-in cameras (5 MP front, 8 MP rear) with 1080p HD video recording.
Refurbished Condition
Under Amazon’s Renewed program, each Surface Pro 5 undergoes professional inspection, testing, and cleaning by qualified vendors. While packaging may be generic, compatibility and full functionality are guaranteed. The Renewed Guarantee allows for replacement or refund if the device fails to meet “like-new” performance standards.
Historical Context & Evolution
Launched in 2017 as the successor to the Surface Pro 4, the Pro 5 introduced the refined PixelSense display and an improved kickstand hinge. Although it cannot be upgraded to Windows 11 due to firmware limitations, it remains a solid performer on Windows 10 Pro. Its magnesium alloy chassis and slim form factor continued the line’s reputation for lightweight, premium build quality.
Microsoft Surface Pro 5 (Renewed) Review: Honest Findings
- Delivers reliable performance for everyday tasks; not intended for heavy gaming or future Windows 11 upgrades.
- Quality control varies across units, making Amazon’s return policy a critical safety net.
Overall Performance
The Surface Pro 5 handles office suites, web browsing, and light content creation with ease. Its SSD-backed storage yields fast boot and load times, while the Core i5 processor supports moderate photo editing and casual AutoCAD work. Battery life averages 6–8 hours under mixed use; however, heavy workloads or high brightness settings can reduce runtime. Windows 10 Pro runs smoothly, though those seeking future-proof Windows 11 compatibility will need a newer model.
Build Quality & Design
A sturdy magnesium frame and integrated kickstand ensure a durable yet versatile device. The detachable backlit keyboard attaches magnetically and provides decent typing feedback. The high-resolution display offers vivid colors and wide viewing angles, making it suitable for streaming and presentations. Some refurbished units show minor wear or loose keyboard connectors—an expected trade-off in the Renewed market.
Connectivity & Accessories
Equipped with a full-size USB 3.0 port, microSD reader, Mini DisplayPort, headphone jack, and Surface Connection port, the Pro 5 caters to a broad range of peripherals. While bundled chargers and covers may be third-party rather than original Microsoft accessories, users report seamless compatibility and easy setup. A few cases of mismatched keyboard layouts or subpar cables have been corrected swiftly through Amazon support.
Software & Updates
Running Windows 10 Pro, the device receives regular security patches and feature updates. Drivers for the display, pen input, and network adapters install automatically via Windows Update. Due to hardware constraints, the Pro 5 is not eligible for Microsoft’s free upgrade to Windows 11, which may concern buyers wanting the latest OS enhancements.
Audio & Video Performance
Stereo speakers with Dolby Audio deliver clear sound for video calls and media playback. The 5 MP front camera and 8 MP rear camera produce respectable 1080p HD video, adequate for Teams and Zoom meetings. While not studio quality, the built-in mics and cameras consistently meet expectations for professional conferencing.
User Experience Highlights
Overall, users describe the Surface Pro 5 (Renewed) as a reliable workhorse that transitions smoothly between tablet and laptop modes. The Renewed Guarantee provides peace of mind, enabling quick replacements for defective units. Despite minor refurb inconsistencies, the consensus remains positive, with many buyers ordering multiple units based on initial satisfaction.
Positive Feedback & Highlights
- Wide praise for the device’s “like-new” condition and responsive performance.
- High satisfaction with Amazon’s Renewed Guarantee and customer service responsiveness.
“Like-New” Condition and Packaging
Many reviewers note the absence of scratches, dead pixels, or cosmetic blemishes, often stating the unit arrived in pristine condition. Packaging may be unbranded, but it reliably contains all necessary components. Comments like “Stellar condition. Exactly as described” and “You cannot even say it was used before” underscore the robust refurbishment standards.
Performance and Productivity
Users report fluid operation of Microsoft Office, light design applications, and streaming services. The 2-in-1 form factor suits classrooms, coffee shops, and business trips. Phrases such as “perfect for someone on the go” and “great for school” highlight its versatility for both students and professionals who value portable productivity.
Value for Money
By choosing Renewed, buyers save hundreds compared to new models without sacrificing core functionality. Reviews stating “I will never buy new again” and “better buy than new prices” reflect strong confidence in the cost-effectiveness of refurbished electronics under Amazon’s program.
Customer Service Experience
Many customers praise Amazon’s support teams for prompt resolution of issues such as keyboard replacement or accessory swaps. The ability to receive replacements within days under the Renewed Guarantee contributes to the overall positive sentiment and encourages repeat purchases.
Negative Reviews & Rumor Analysis
- Hardware flaws—keyboard misalignments, touchscreen dead zones, battery degradation—appear in a minority of units.
- No evidence of systemic safety hazards or large-scale rumors beyond typical refurb variability.
Common Hardware Complaints
Some users face keyboard sync issues, where keys register incorrect characters (e.g., shift 2 producing quotation marks). Other reports cite non-responsive touchscreen areas or calibration drift, particularly on units with replacement screens. Battery health can also decline faster than expected, dropping to under two hours per charge after a few months of use.
Quality Control Lapses in Refurbished Units
A small number of reviews mention glue residue near the display edge, disabled Secure Boot, or active enterprise enrollments left intact—signs of incomplete refurbishment. Although isolated, these incidents highlight the importance of Amazon’s stringent return policy for addressing substandard units.
Serious Complaints vs. Rumors
There are no documented reports of battery fires, electrical hazards, or data-security risks tied to the Surface Pro 5 (Renewed). Rumors of fraudulent “not truly renewed” devices exist but are rare and typically dispelled through return or exchange processes. Overall, fears of widespread defects remain unfounded.
Warranty and Returns
Amazon’s Renewed Guarantee covers replacement or full refund within the return window, ensuring buyers do not bear the cost of unexpected defects. This robust policy mitigates risk and has resolved most negative experiences, from faulty keyboards to inoperable touchscreens.
Who Should Consider Microsoft Surface Pro 5 (Renewed)?
- Ideal for budget-minded students, remote workers, and professionals needing a portable 2-in-1 device.
- Less suited for users requiring Windows 11 compatibility or high-end gaming capabilities.
Best Use Cases
The Surface Pro 5 (Renewed) shines as a lightweight note-taking and presentation tool. Its magnetic keyboard and adjustable kickstand make it well-suited for digital artists, sales pitches, and field work. Quick switching between tablet and laptop modes enhances on-the-go versatility.
Considerations and Limitations
Prospective buyers must accept that Windows 10 Pro remains the final OS for this model. Integrated graphics and the dual-core CPU limit performance in gaming and intensive video editing. Additionally, refurbished units may vary in quality, necessitating prompt testing upon receipt.
Comparisons to New and Alternative Models
While newer Surface Pro variants offer faster processors, USB-C, and improved battery life, the Pro 5 remains compelling at its reduced price point. Compared to similarly priced laptops, it stands out for its touchscreen, pen support, and flexible hinge design.
Who Should Avoid This Model?
Users reliant on Windows 11, high–frame-rate 3D applications, or professional video editing software may find the Surface Pro 5’s specifications insufficient. Those who cannot tolerate any hardware variability should consider a brand-new device with a factory warranty.
Conclusion: Final Verdict
- The Surface Pro 5 (Renewed) provides solid value and near-new performance for everyday productivity.
- Buyers should leverage Amazon’s Renewed Guarantee to address any potential QC inconsistencies.
Summary of Strengths and Weaknesses
Strengths include a vibrant touchscreen, responsive SSD performance, and a premium magnesium frame. Weaknesses center on typical refurbished risks—keyboard or touchscreen anomalies and the inability to upgrade to Windows 11. Overall, the consensus is positive, with most buyers enjoying a hassle-free experience.
Final Recommendations & Purchase Tips
Before purchasing, verify keyboard layout and test all ports immediately upon receipt. Keep drivers and Windows updates current to maintain performance. Consider investing in a USB hub or external battery pack to extend connectivity and runtime. With Amazon’s Renewed Guarantee in place, the Surface Pro 5 emerges as a low-risk, high-reward choice for budget-conscious consumers.
Microsoft Surface Pro 5 Tablet PC, 12.3″ Touchscreen (2736 X 1824), Intel Core i5-7300U, 8GB DDR4 RAM, 256GB SSD, Backlit Keyboard, Camera, Windows 10 Pro (Renewed)
- Experience the versatility of the Microsoft Surface Pro 5 Renewed: Intel Core i5-7300U, 8GB DDR4, 256GB SSD, and a 12.3″ PixelSense touchscreen for fluid productivity on the go.
- Stay productive anywhere with the Surface Pro 5’s backlit keyboard, Windows 10 Pro, front and rear HD cameras, and long battery life, tested and certified in like-new condition.
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