Dell G2724D 27″ QHD 165Hz 1ms FreeSync G-SYNC Gaming Monitor Review: Pros, Cons & Rumors Debunked

Dell G2724D Gaming Monitor – 27-Inch QHD (2560×1440) 165Hz 1Ms Display, AMD FreeSync + NVIDIA G-SYNC Compatible, DP/HDMI Connectivity, Height/Pivot/Swivel/Tilt Adjustability – Black

27-inch QHD Fast IPS monitor with 165Hz, 1ms response, and VESA DisplayHDR 400 delivers vibrant colors and tear-free gameplay using AMD FreeSync Premium and NVIDIA G-SYNC compatibility.
Customize your setup with a fully ergonomic stand offering tilt, swivel, pivot, and 130mm height adjustment, plus versatile DP, HDMI, and USB-C connections for seamless gaming and productivity.

The Dell G2724D delivers a crisp 27-inch QHD display at 165Hz for smooth gaming.
Positive feedback centers on its color accuracy, ergonomic adjustability, and value.
Some customers report occasional quality control issues like dead pixels and backlight bleed.
Best suited for gamers and power users seeking high refresh rates at a budget price but mindful of panel variability.

Table of contents

Product Overview
Dell G2724D 27-Inch QHD 165Hz Gaming Monitor Review: Honest Findings
Positive Feedback & Highlights
Negative Reviews & Rumor Analysis
Who Should Consider Dell G2724D?
Conclusion: Final Verdict

Product Overview

Features a 27-inch Fast IPS QHD display with 165Hz refresh rate.
Offers AdaptiveSync compatibility, extensive ergonomic adjustments, HDR400 certification, and USB-C connectivity.

The refined product title, Dell G2724D 27-Inch QHD 165Hz Gaming Monitor, distills its core strengths into a concise label. At the heart is a fast IPS panel with a native 2560×1440 resolution, engineered to deliver ultra-sharp image clarity for immersive gaming, creative work, and daily computing. The 165Hz refresh rate and 1ms GtG response time minimize motion blur and input lag, ensuring your actions translate to on-screen movement with minimal delay. Both AMD FreeSync Premium and NVIDIA G-SYNC compatibility provide tear-free visuals by syncing the monitor’s refresh rate to the GPU’s output.

Under the hood sits VESA DisplayHDR 400 certification, which brings HDR content to life with up to 400 nits peak brightness and enhanced shadow detail. A 99% sRGB color gamut covers most standard color spaces, offering accurate reproduction for gamers and content creators alike. For connectivity, the G2724D includes DisplayPort, two HDMI ports, and a USB-C to DisplayPort cable, catering to both desktops and modern laptops. The OSD menu features custom color modes, low-blue-light presets, and crosshair overlays to fine-tune the display to your needs.

The ergonomic stand anchors the monitor in place while offering 130 mm of height adjustment, ±45° swivel, ±5° tilt, and 90° pivot—ensuring a comfortable viewing posture throughout marathon sessions. Dell’s three-year Advanced Exchange Service rounds out the package by promising rapid replacement in the event of hardware failures, reinforcing the monitor’s value-oriented reliability.

Dell G2724D 27-Inch QHD 165Hz Gaming Monitor Review: Honest Findings

Balanced blend of high refresh rate and accurate color performance.
Notable variance in out-of-the-box calibration and panel uniformity.

Color Accuracy and HDR Capability

Upon initial setup, the Dell G2724D offers respectable out-of-the-box color calibration, with default settings approaching true 6500K white points. Most units average over 95% sRGB coverage, making them suitable for web design, photo editing, and media consumption. However, a subset of users report a yellowish tint under stock presets, prompting third-party calibration or manual OSD adjustments. The menu’s Custom Color mode allows granular gain and offset control for red, green, and blue channels, enabling precise ICC profile creation. With its VESA DisplayHDR 400 certification, the panel can achieve up to 400 nits of brightness. While HDR performance is entry-level—falling short of Dolby Vision or HDR1000—high-contrast scenes exhibit noticeably improved depth and punch compared to SDR, ensuring a more engaging visual experience.

Gaming Performance and Refresh Rate

The 165Hz refresh rate combined with a 1ms GtG response time enhances motion clarity in fast-paced titles such as CS2, Valorant, and Forza Horizon. Frame pacing remains consistent when FreeSync Premium is active, abolishing screen tearing without significant stutter. NVIDIA GPU owners also benefit from G-SYNC compatibility after enabling the feature in the GeForce Control Panel. Console gamers find that PlayStation 5 and Xbox Series X support up to 120Hz at QHD resolution, though some models may only deliver 60Hz via HDMI. On PC, midrange GPUs can comfortably push 100–140 fps at 1440p, unlocking the panel’s full potential. The monitor also supports four unique on-screen overlays for crosshair placement, timer tracking, and FPS counters—handy tools to maintain a competitive edge.

Build Quality, Design, and Ergonomics

Dell’s signature build quality shines through in the G2724D’s sturdy frame. The bezels measure a slim 3.8 mm on three edges, creating an almost borderless look in multi-monitor setups. Port placement on the rear includes a DisplayPort, two HDMI 2.0 inputs, and a USB-C upstream port for video and optional power delivery (no data or USB hub support). Cable management hooks on the stand reduce clutter. The full ergonomic suite—130 mm height adjustment, ±45° swivel, ±5° tilt, and 90° pivot—accommodates varied desk layouts and viewing angles. However, a few buyers observed slight panel flex when adjusting settings, underscoring the need for a sturdy desk or monitor arm. The OSD joystick and buttons feel responsive, though navigating deep sub-menus can be cumbersome without on-screen guidance.

Warranty, Support, and Real-World Reliability

Dell backs the G2724D with a three-year Limited Hardware Warranty, including Advanced Exchange Service. Should a fault arise, Dell dispatches a replacement unit—often next business day—before requiring return of the defective monitor. Several users praised this expedient process, noting minimal downtime during RMA. Conversely, some customers have encountered friction when Dell classifies interior failures as “physical damage,” disallowing warranty claims for dead pixels or loose internal components. Amazon-return windows and Dell’s own RMA timelines occasionally overlap, creating confusion about the proper support channel. Overall, while the monitor’s long-term reliability holds up for most, prospective buyers must stay vigilant, document any anomalies, and file claims promptly to leverage full warranty coverage.

Software and On-Screen Display Features

The Dell Display Manager software enhances the G2724D by offering easy window snapping, custom profile creation, and remote brightness scheduling. Users can map specific applications to predefined display settings, ensuring that gaming sessions automatically load performance-optimized profiles. The in-built OSD includes Game Enhance options like Dark Stabilizer, which brightens shadow details without overexposure, and a zero-flicker backlight mode that reduces eye strain during extended play. Although the crosshair overlay is praised for precision, its single preloaded design cannot be customized without third-party tools—an area where aspiring sharpshooters may seek more flexibility.

Positive Feedback & Highlights

Users rave about sharp visuals, vibrant colors, and ergonomic adjustability.
Value proposition and ease of setup stand out against competitors.

Image Sharpness and Color Fidelity

Gamers and creatives alike praise the monitor’s crisp image sharpness, noting that the QHD resolution on a 27-inch panel strikes an ideal balance between detail density and readability. The IPS panel delivers wide viewing angles with minimal color shift, allowing multiple users to share the screen without distortion. Many reviewers report that the blacks appear deeper than expected for a budget IPS display, elevating dark-scene immersion without the halo effects found in cheaper models.

Ergonomic Adjustability and Build Quality

The fully adjustable stand receives high marks for its versatile ergonomics. From office tasks to marathon gaming sessions, tilt, swivel, pivot, and height controls ensure an optimal setup for posture and desk space. The minimalist base design occupies minimal footprint, freeing up desk real estate for keyboards, controllers, and accessories. The monitor’s matte finish reduces glare while retaining enough gloss to preserve vibrant color reproduction.

Connectivity and Plug-and-Play Convenience

Out of the box, the G2724D serves up plug-and-play compatibility with PCs, consoles, and laptops. The inclusion of a USB-C to DisplayPort cable is especially appreciated by laptop users who can run video and power through a single connection—though it does not support USB data transfer. Multiple HDMI inputs enable quick swapping between a gaming PC, streaming box, and console, while the DisplayPort 1.4 port unlocks the full 165Hz potential on capable GPUs.

Value Proposition and Affordability

As one of the more budget-friendly 27-inch QHD monitors with 165Hz, the Dell G2724D consistently undercuts similarly spec’d alternatives. Many shoppers find that sales and bundle deals push the price further down, creating a cost-effective package with minimal trade-offs. Combined with Dell’s warranty and customer support reputation, the monitor earns top marks for overall value in a crowded segment.

User-Friendly On-Screen Display and Presets

The OSD menu is lauded for its intuitive navigation, accessed via a clicky joystick on the back of the monitor. Predefined presets like “Game,” “Movie,” and “Text” allow quick toggling between use cases. The low-blue-light settings can be adjusted in increments, helping reduce eye strain without overly muting color accuracy. Users report that this combination of presets and manual controls strikes a good balance between simplicity and customization.

Negative Reviews & Rumor Analysis

Quality control issues including dead pixels, backlight bleed, and shipping damage are reported.
Rumors around model substitutions and strict warranty rulings suggest due diligence is necessary.

Dead Pixels, Stuck Subpixels, and Panel Uniformity

Despite the majority of buyers receiving flawless panels, a vocal subset encounters dead pixels or stuck subpixels—often situated near the screen’s edges. Dell’s official pixel policy falls in line with industry standards, where only clusters of pixels are guaranteed for replacement. This threshold means that a single or dual dead pixel may not meet the replacement criteria, forcing some buyers into a prolonged return process. Additionally, backlight bleed and uneven brightness, particularly in the corners, can detract from dark-scene viewing. While some users mitigate this through OSD brightness adjustments, true uniformity typically requires a higher-end panel or local-dimming technology.

Shipping Damage and Quality Control Variability

A recurring complaint involves Amazon’s oversized shipping boxes for this model, leaving the inner Dell packaging prone to shifting. Customers have reported monitors arriving with internal component faults, nonfunctional displays, or significant backlight bleed—despite robust outer packaging. In many cases, the lack of internal cushioning translates directly into shipping-induced damage. Users recommend retaining original boxes, inspecting panels immediately upon delivery, and photographing any anomalies before initiating returns to expedite the refund or replacement process.

Model Substitution Rumors and Seller Practices

Online forums are awash with stories of G2724D orders being fulfilled with alternate Dell models, such as the E2723HN or the newer G2725D. These lower-spec panels may lack QHD resolution or high refresh rates, representing a significant downgrade. While Dell has not issued an official statement, third-party sellers such as Wolfpack Creations have been singled out in these accounts. To guard against this risk, buyers are advised to verify the SKU on the shipping label and check the on-screen model number during initial setup. Purchasing directly from Dell or certified retailers reduces the risk of inadvertent substitutions.

Warranty Denials and Strict Return Policies

Some customers recount experiences in which Dell’s support attributed internal failures to “physical damage,” thereby voiding warranty claims. The distinction between factory defects and mishandling can be murky, leaving genuine users without coverage. Amazon’s 30-day return policy often overlaps with Dell’s diagnostic workflows, creating legal gray areas. In one anecdote, a monitor developed a dead pixel four days outside Amazon’s return window, only to be classified by Dell as customer-inflicted damage. Such stories serve as a caution: document any issues immediately, escalate if necessary, and maintain clear records of support communications.

Software Glitches and OSD Complaints

A handful of reviewers encounter occasional OSD malfunctions, such as unresponsive joystick controls, erratic menu behavior, or stuck firmware presets. The Dell Display Manager software, while feature-rich, may conflict with existing graphics drivers—resulting in freezing or failure to apply saved profiles. Unresolved, these glitches can undermine the monitor’s plug-and-play ease. Firmware updates are available but must be applied via PC and a USB-C connection, a process some users find cumbersome. Those sensitive to menu lag or errant settings should test OSD responsiveness before settling on their purchase.

Who Should Consider Dell G2724D?

Competitive gamers, content creators, and general users seeking a versatile 1440p high-refresh monitor.
Value-focused buyers who prioritize performance and ergonomics over flawless panel guarantees.

Competitive and Casual Gamers

For gamers, the blend of 165Hz refresh rate and sub-1ms response time delivers a tangible edge in fast-paced shooters and racing titles. FreeSync Premium and G-SYNC compatibility mitigate tearing and stutter, while crosshair overlays and dark stabilizers are handy features for sharpening aim. Players moving up from 60Hz or 1080p will notice a clear improvement in responsiveness and immersion. Casual gamers also benefit from the plug-and-play simplicity—multiple HDMI inputs allow seamless switching between PC and console.

Content Creators and Professionals

Professionals in photography, graphic design, and video editing will appreciate the monitor’s 99% sRGB coverage and HDR400 support, ensuring accurate color representation. The customizable OSD and software-driven profiles facilitate easy color calibration, while the ergonomic stand reduces physical strain during long editing sessions. Although not a dedicated color-critical display like an Adobe RGB panel, the G2724D strikes a solid balance between price and performance for entry-level creative work.

Office and Productivity Users

In a productivity environment, the Dell G2724D offers real estate for multiple windows and clear text rendering. Presets for “Text” or “Office” modes optimize brightness and contrast for reading documents or spreadsheets. The slim bezels and pivot function enable vertical orientation setups—ideal for coding, manuscript reviews, or multi-monitor stacking. It also suits hybrid workers who require a single display for video conferencing, document review, and light gaming during breaks.

Budget-Conscious Buyers and Future Upgraders

Buyers aiming to maximize bang-for-buck should consider this monitor as a future-proof upgrade. Its support for high refresh rates at QHD resolution means the G2724D will remain relevant as GPU horsepower grows. While it sits below premium-tier HDR and wide color gamut displays, its price point makes it a compelling stopgap for enthusiasts who plan to invest in higher-end panels down the line. They should, however, factor in the panel lottery risk and secure a robust return or warranty plan.

Console Gaming Compatibility

Console gamers should note that while the monitor’s HDMI ports support 2560×1440 at up to 120Hz on Xbox Series X/S, PlayStation users are often limited to 1080p or 60Hz at 1440p due to Sony’s current output restrictions. Despite these constraints, the monitor still delivers sharp visuals and reduced input lag compared to standard TVs. The minimal input lag and adaptive sync technologies make it viable for competitive console play, provided the user configures resolution and refresh settings correctly in the console menu.

Conclusion: Final Verdict

The Dell G2724D excels at delivering a high-refresh QHD experience at a competitive price.
Prospective buyers should monitor panel quality and maintain clear return/warranty channels.

Overall, the Dell G2724D Gaming Monitor emerges as a strong contender in the budget high-refresh segment. Its 27-inch 1440p IPS panel, paired with a 165Hz refresh rate and 1ms response time, provides fluid gameplay and crisp visuals for most gaming and professional tasks. The monitor’s ergonomic stand, adaptive sync compatibility, and HDR400 support round out its feature set, often at a lower price point than comparable offerings.

Nevertheless, a handful of users encounter quality control hiccups—notably dead pixels, backlight bleed, and shipping-induced damage—that can detract from the otherwise solid performance. Rumors of model substitutions by third-party sellers further emphasize the need for careful SKU verification and prompt inspection upon delivery. Dell’s three-year Advanced Exchange Service is a valuable safety net, but navigating between Amazon’s return window and Dell’s warranty process may require patience and tenacity.

For gamers who demand smooth motion and reduced lag, office professionals seeking ergonomic flexibility, and content creators on a budget, the G2724D presents an appealing package. Those prioritizing absolute panel perfection or HDR excellence might explore higher-tier options, but most users will find that the Dell G2724D strikes a commendable balance between performance, reliability, and cost. After weighing the pros and cons, our final verdict is that the Dell G2724D stands out as one of the most compelling entry-level QHD gaming monitors available today—provided buyers perform due diligence regarding panel quality and warranty coverage.