Kenmore 24″ Built-In Dishwasher with SmartWash & SmartDry Review: Pros, Cons & Rumors Debunked


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Kenmore 24″ Built-In Stainless Steel Tub Dishwasher with SmartWash, Smart Dry, and MoreSpace Adjustable Rack, Energy Star Certified, Black

  • Upgrade your kitchen with the Kenmore 24-inch Built-In Dishwasher featuring SmartWash cycle for customized cleaning, UltraWash spray arms, and MoreSpace adjustable rack for oversized dishes.
  • Enjoy sparkling, ready-to-use dishes every cycle with SmartDry’s condensation drying, durable stainless steel tub, ultra-quiet 57dBA operation, and Energy Star efficiency to save water and power.

  • Overall, the Kenmore 24″ Built-In Dishwasher delivers excellent value for money with advanced SmartWash and SmartDry features.
  • Installation is straightforward, but the instruction manual and user interface cause significant frustration for some buyers.
  • Performance reviews are mixed: many praise its quiet operation, while others report spotty cleaning and build-quality concerns.
  • No serious safety complaints or widespread rumors about defects have been found—rumors appear unfounded.
  • Recommended for budget-conscious homeowners who don’t mind a learning curve; not ideal for those seeking a plug-and-play, foolproof dishwasher.
  • Key features include SmartWash cycle, UltraWash spray arms, and stainless steel tub.
  • Operates at a quiet 57 dBA and is Energy Star certified.

Product Overview

The refined Kenmore 24″ Built-In Stainless Steel Tub Dishwasher integrates SmartWash Cycle technology to automatically adjust water temperature, usage, and cycle duration based on soil levels. With its UltraWash system, two rotating spray arms continually filter wash water for consistent cleaning power. The patented SmartDry system harnesses hot water to condense moisture against the stainless steel tub walls, providing dishes that are practically dry and ready to use immediately after the cycle ends. A MoreSpace Adjustable Rack enables you to lift, lower, or remove supports to fit large platters and tall stemware, adding tremendous flexibility to your kitchen routine. The unit runs at a low noise level of 57 dBA—quiet enough for evening conversations—and carries an Energy Star certification for efficient energy and water usage. A built-in Leak Detect System offers peace of mind by monitoring water flow and automatically draining the tub if anomalies are detected, alerting you to potential issues before they become serious.

  • Balanced mix of positive praise and negative frustration from real users.

Kenmore 24″ Built-In Dishwasher Review: Honest Findings

Across dozens of customer reviews, the Kenmore 24″ Built-In Dishwasher earns kudos for its value proposition and quiet operation, yet attracts criticism for its complicated controls and mixed cleaning results. Approximately 60 buyers weighed in on categories such as installation, cleaning ability, build quality, noise level, and user interface. While the majority appreciate the stainless steel tub and the MoreSpace rack for flexibility, a sizable minority express dissatisfaction—mainly due to subpar cleaning on heavily soiled dishes, flimsy door feels, and the horrible instruction manual. No credible rumors or reports of major safety hazards (such as fires or flooding) surfaced. Complaints center on practical usability rather than structural dangers, indicating that the product is fundamentally sound but imperfect in execution. The overall star ratings cluster around 3 to 4 stars, suggesting moderate user satisfaction tempered by these recurring pain points.

  • Customers laud its affordability, ease of installation, and ultra-quiet performance.
  • Positive remarks frequently mention the flexible MoreSpace rack and effective SmartDry cycle.

Positive Feedback & Highlights

Many owners rave about the value for money the Kenmore dishwasher offers. With 8 mentions of “good value,” buyers typically compare it favorably against premium brands costing hundreds more. Users note that it delivers “sparkling clean dishes without breaking the bank.” The MoreSpace Adjustable Rack is another crowd-pleaser, allowing families to wash large pans and bulky kitchenware without hassle. “I can fit my roasting pan sideways on the lower rack,” one user wrote, emphasizing its versatile loading options.

Installation also rates high, with 5 out of 6 users describing it as “straightforward” and “hassle-free.” Basic plumbing connections and a simple control panel design let homeowners get the appliance up and running in under an hour. One reviewer said, “You just hold the start button for a second, and you’re good to go.”

Regarding operational noise, 10 reviewers commend its “almost whisper-quiet” performance at 57 dBA—quiet enough to run overnight or during family conversations without annoyance. The SmartDry function, which uses condensation drying, earns special mention for leaving dishes drier than expected, compared to conventional heated drying mechanisms. Even the UltraWash spray system, with its dual arms and constant water filtration, impresses many: “It tackles stubborn food particles like a champ,” reports one early adopter.

On build quality, 8 customers found the dishwasher well-constructed, noting “sturdy racks” and a “solid door hinge.” The stainless steel interior resists stains and retains heat for more efficient drying. Despite the mixed overall ratings, these positive facets underline why many homeowners consider the Kenmore 24″ model a budget-friendly workhorse for everyday dishwashing chores.

  • Instruction manual consistently criticized as unreadable and unhelpful.
  • No credible rumors of safety risks; complaints focus on usability and performance.

Negative Reviews & Rumor Analysis

The most pervasive negative feedback revolves around the instruction manual. All 10 mentions describe a manual that’s “junk,” “too generic,” and “full of gray-scale images that are impossible to decipher.” Buyers report spending extra time online searching for tutorials, indicating a notable manual usability gap. In some cases, the design of the control panel, which relies on touch-sensitive icons, exacerbates the confusion: “It’s incredibly frustrating to try to operate,” one senior customer laments, underscoring a steep learning curve.

Cleaning performance is another sticking point. While 14 users praised flawless cleaning cycles, 9 reported that heavily soiled dishes emerge stained or with water spots. “I blew $500 on this and it never worked properly,” one frustrated buyer exclaimed, describing poorly dried plastic containers and leftover food debris on plates. There’s no evidence of a widespread defect, but the inconsistency suggests that soil levels and loading patterns can significantly impact results.

Build-quality criticisms total 9 mentions. Reports include flimsy door panels, racks that feel “light and flimsy,” and a washing arm that “separated from the hub” after just two weeks. Although the Leak Detect System is designed to prevent flooding, no buyers reported serious leaks—only minor cosmetic impressions like small rust spots around screw holes. Critically, no credible rumors or reports have emerged regarding dangerous malfunctions (e.g., electrical fires or major water damage). The unit appears structurally sound, with typical wear issues expected from budget-tier appliances.

Noise level opinions are split: 6 users find it louder than advertised, describing a “gravel-sounding” motor noise, while others call it “remarkably quiet.” This discrepancy likely stems from varied kitchen cabinetry acoustics and floor plans rather than a product defect. Overall, the absence of documented safety incidents or large-scale recalls suggests that, despite these “negatives,” the Kenmore dishwasher does not carry any serious rumors or hazards. Rather, most complaints focus on feature execution rather than fundamental safety or reliability flaws.

  • Best suited for those comfortable troubleshooting basic issues and embracing flexibility.
  • Not recommended for users needing a plug-and-play, ultra-simple dishwasher.

Who Should Consider the Kenmore 24″ Built-In Dishwasher?

If you’re a budget-conscious homeowner seeking advanced features like SmartWash and SmartDry without a premium price tag, this dishwasher is a compelling option. It appeals to families and individuals who don’t mind investing a few minutes to learn the touch-sensitive controls and can accommodate the occasional manual troubleshooting. The MoreSpace rack and quiet operation make it ideal for open-concept kitchens and small to medium households.

However, if you’re an older adult or someone who desires an immediately intuitive interface with a highly detailed, crystal-clear instruction manual, you may find the initial learning curve frustrating. Users with large dinner parties or extremely stubborn, baked-on messes might prefer a higher-end model with more consistent cleaning power. In short, the Kenmore 24″ is best for those prioritizing value and flexibility over out-of-the-box simplicity and guaranteed spotless results every cycle.

  • Delivers balanced performance at an attractive price, with manageable downsides.
  • Overall verdict: worth considering if you can tolerate a learning curve and occasional re-washes.

Conclusion: Final Verdict

The Kenmore 24″ Built-In Stainless Steel Tub Dishwasher stands out for its combination of SmartWash, UltraWash, and SmartDry systems—features typically reserved for pricier appliances. It achieves a commendable 57 dBA noise rating and an Energy Star certification, making it a responsible and quiet addition to most kitchens. Customer feedback highlights excellent value and easy installation, balanced against frustrations with a subpar instruction manual, mixed cleaning consistency, and occasional build-quality issues.

Crucially, no serious complaints or rumors of structural failure, safety hazards, or major manufacturer defects have surfaced. The common concerns are operational and user-experience related—learning to navigate the controls, interpreting the manual, and optimizing dish loading. For families and individuals comfortable with a minor learning curve and occasional re-washes, the Kenmore 24″ dishwasher offers a cost-effective, feature-rich solution. If you prioritize a seamless out-of-the-box experience or require professional-grade cleaning performance, you may need to explore higher-end alternatives. Otherwise, this Kenmore model represents a balanced choice for budget-savvy buyers.


Item Picture


Kenmore 24″ Built-In Stainless Steel Tub Dishwasher with SmartWash, Smart Dry, and MoreSpace Adjustable Rack, Energy Star Certified, Black

  • Upgrade your kitchen with the Kenmore 24-inch Built-In Dishwasher featuring SmartWash cycle for customized cleaning, UltraWash spray arms, and MoreSpace adjustable rack for oversized dishes.
  • Enjoy sparkling, ready-to-use dishes every cycle with SmartDry’s condensation drying, durable stainless steel tub, ultra-quiet 57dBA operation, and Energy Star efficiency to save water and power.

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